Used Treatment for sale (752)

Condition: good (used), Year of construction: 2015, Manufacturer: LAR Model: QuickTOCultra Iedpfx Aaow I Ddhj Ioic Description: TOC Analyzer Year of manufacture: 2015

Condition: used, Osmosis / water treatment system with Heyl testomat 2000 Iodjtzxuyepfx Aa Isic further details and scope of delivery see photo. Technical data see type plate. Item condition: used, untested condition: used, untested sample photos sample pictures A viewing in Rietberg is possible! If you have any further questions, please contact us by email. The sale takes place exclusively to commercial interested parties for commercial purposes and under exclusion of any warranty for material and legal defects! With your purchase you confirm that you are working commercially or as a freelancer. Otherwise you violate our terms and conditions!

Condition: excellent (used), Year of construction: 2019, functionality: fully functional, machine/vehicle number: 19E023b, Complete skid Data sheet attached (Technical proposal X230) Nominal feed flow: 17,048 L/h Maximum operating pressure: 40 bar Maximum operating temperature: 50°C Total filtration surface: 960 m2 Total power: 66 kW Stainless steel connections Ijdpfx Aox R Swcja Ioic Length: 5600 mm Depth: 4500 mm Height: 3500 mm Accessories (feed pump, instrumentation, electrical cabinet with supervision, multistage high-pressure pump) CIP loop included (excluding chemical IBC)

Condition: new, Year of construction: 2017, Gas flame treatment plant Arcotec FTS 4005 DR som, year KW42/2017, machine is new and unused and has CE marking, operating voltage 400V, power 7kw, gas type preset propane it can also be used natural gas, Iijdpfx Aed Rik Aoa Ioc Burners 4x MB3-500S/2E, treatable material are metal sheets, The gas flame treatment plant is intended exclusively for the thermal pre-treatment of metal sheet surfaces in order to improve the adhesion of ink, laughter, adhesives, foam, etc. Machine has cost over 200000€!!

Condition: ready for operation (used), Year of construction: 2005, functionality: fully functional, machine/vehicle number: B500-1091-05 / 705-05, operating temperature: 110 °C, water tank capacity: 1,500 l, Equipment: documentation/manual, TECHNICAL DETAILS Capacity: 400 l/h Volume: 1,500 dm³ MACHINE DETAILS Operating pressure: -0.025 bar / +0.49 bar Operating temperature: 0/110 °C EQUIPMENT With tank Piping Control cabinet Iiodjw Nn Slspfx Aa Ioc Operating manuals

Condition: good (used), Year of construction: 1991, functionality: fully functional, load capacity: 650 kg, EROS SIZE 7 furnace for carburizing, carbonitriding and quenching. Refractory exchanged with Kanhtal resistors. Useful dimensions. 700x450x1150mm Chamber dimensions: 750x560x1540 mm Outer dimensions (layout) 2500x 3715x 4500 mm Furnace heating power: 85 kW Oil heating power : 35KW Furnace working temperature : 20-950ºC Cesats dimensions: 700x1150x150 mm (capacity 3 superimposed baskets) Oil tank capacity: 4500 liters Iisdsu A Tf Dspfx Aa Ijc Maximum load approx : 600-650 kg Control equipment UDC-5000 (potential carbon control) Carbon sensor rod (with co2 cleaning) Few hours of use

Condition: new, Year of construction: 2025, functionality: fully functional, input voltage: 400 V, type of input current: three-phase, pressure: 70 bar, total height: 1,600 mm, total width: 800 mm, total length: 1,200 mm, temperature: 40 °C, operating pressure: 70 bar, noise level: 80 dB, Equipment: documentation/manual, rotational speed infinitely variable, RO 510-DT2-15S – Compact Seawater Reverse Osmosis System, approx. 15,000 L/day Potable Water Compact, fully automated reverse osmosis system for the production of hygienic drinking and process water from natural seawater. Ideal for maritime applications, island supply, hotels, as well as small-scale industrial and utility operations. Technical Specifications Type: RO 510-DT2-15S Process: Reverse osmosis with Disc-Tube (DT) technology Permeate Output: Approx. 15,000 L/day (15 m³/day, depending on operating conditions) Feed Water: Seawater with high conductivity, approx. 55,000 µS/cm (high salinity) Iisdpfxew Uf Ihe Aa Ioc Permeate Quality: Drinking water, approx. 500 mg/L residual minerals (reference value) Recovery Rate: Approx. 30% (typical operating range) at 55,000 µS/cm conductivity Design Temperature: Approx. 25°C (Operating range: approx. −2 to 35°C) Process Technology & Configuration DT module with open feed channel – highly fouling-tolerant and fully cleanable Mechanical pre-filtration (high-performance filter + 10 µm cartridge filter) Chemical pre-treatment of feed water (acid dosing) generally not required Integrated rinsing and CIP (clean-in-place) function, PLC controlled Skid-mounted on stainless steel frame (AISI 316) High-pressure lines in stainless steel, low-pressure section in seawater-resistant plastic Pumped seawater components made from corrosion-resistant materials Operating & Energy Data Feed Water Flow: Approx. 1,000 L/h (reference value) RO Module Operating Pressure: High pressure range, designed for seawater desalination Power supply: 230 V, 50 Hz, single phase Connected load: Approx. 6 kW Control, Monitoring & Safety Local operator panel with integrated PLC control Monitoring of pressures, flows, conductivity, and operating hours Automatic shutdown in case of: - Insufficient feed pressure - Exceeding permissible operating pressure - Overpressure in permeate/concentrate lines - Exceeding defined conductivity limits (with automatic redirection to drain) Automatic “Stop & Rinse” function: Permeate flushes all seawater-contacted components on shutdown, reducing fouling during system standby Dimensions & Weight (Skid) L × W × H: Approx. 1,190 × 705 × 1,500 mm Weight: Approx. 530 kg (dry), approx. 605 kg (operating) Typical Applications Vessels, offshore platforms, ports Island and coastal supply Hotels, resorts, small industrial and utility operations Backup or peak load system for existing potable water production Additional technical documentation, photos, and information on scope of supply, pricing, and availability are available on request.

Condition: new, Year of construction: 2025, functionality: fully functional, input voltage: 400 V, type of input current: three-phase, pressure: 12 bar, operating pressure: 12 bar, overall weight: 2,000 kg, compressed air connection: 6 bar, Equipment: documentation/manual, RIEFILT Ultrafiltration System UF 25/10 – 25 m³/h High-Performance UF for Industrial, Process & Drinking Water Compact, fully automatic ultrafiltration system for the treatment of river, well, or process water with a capacity of up to approx. 25,000 l/h. The UF 25/10 reliably removes suspended solids, bacteria, microorganisms, and colloids, providing consistently clear filtrate—ideal as a stand-alone treatment unit or as a high-quality pre-treatment stage for RO systems. Typical Applications - Process water treatment in industry and commercial sectors - Filtration of river, surface, and well water - Premium pre-filtration for reverse osmosis systems (extends RO membrane service life) - Drinking water purification for industrial, municipal, or containerized solutions - Recirculation and polishing of industrial and rinse water Wherever secure water quality, high availability, and stable operating costs are required, this system excels. Technical Specifications (Summary) - System type: RIEFILT UF 25/10 - Capacity: up to approx. 25 m³/h raw water, approx. 23.5 m³/h nominal capacity - Membranes: 10 × PVDF ultrafiltration modules - Operating pressure: approx. 1–3 bar (energy-efficient low-pressure operation) - Temperature range: approx. 0–40 °C - Power consumption: approx. 12.5 kW (base), approx. 15 kW incl. CIP module - Design: Stainless steel skid, industrial-grade piping and tanks - Designed for automated continuous operation, containerized, and modularly expandable System Concept & Operation - Pre-assembled skid system—plug & play, quick integration into existing setups - Automatic backwashing and CIP cleaning for minimal downtime - Freely programmable control, user-friendly operation, and clear process visualization - Low chemical consumption, optimized membrane lifespan, robust industrial construction Iisdpfxjwnbxdj Aa Iec Benefits for the Operator - High operational reliability: stable filtrate quality even with fluctuating raw water quality - Reduced OPEX: energy-efficient operation, automated cleaning, minimal personnel requirements - Flexible integration: as a stand-alone solution or high-end pre-treatment stage for RO / further processes - Future-proof: ideal for system expansions, container concepts, rental or multi-line solutions If interested, I am happy to provide the detailed technical datasheet, layout drawings, and a customized offer tailored to your application, including pricing and delivery terms. Please contact me directly via Machineseeker for further information, project discussions, or to arrange a viewing.

Year of construction: 2007, condition: good (used), Filtration unit consists of: water tank, gravel filter, pressure pump, activated carbon filter. System for insulating glass production line. Iodpsw I Hgrefx Aa Isic Width: 2000 mm / water tank 2100 mm. Height: 2200 mm / water tank 1700 mm. Depth: 600 mm / water tank 750 mm. Weight: approx. 250 kg / water tank: approx. 100 kg.

Condition: as good as new (ex-display), Year of construction: 2026, Parts Cleaning Machine / Combination Spray Cleaning System Type L101 HP Automatic hot water parts washing machine with basket drive via geared motor, stainless steel wash pump (manufacturer: Lowara), spray system with stainless steel nozzles. Additionally, manual cleaning with high-pressure nozzle (60 bar) and foot switch, air blow-off pistol, large viewing window with gauntlet gloves, LED interior lighting. - Basket diameter: 910 mm - Usable height: 490 mm - Max. load weight: 200 kg - Spray pressure (wash pump): 2.3 bar - Spray pressure (high-pressure pump): adjustable up to max. 60 bar - Tank capacity: 175 liters - Heating: electrically adjustable (RT - 60°C) - Machine dimensions (LxWxH): 1,300 x 1,500 x 2,100 mm - Dead weight: approx. 200 kg ++ Freely adjustable wash timer (minutes and hours) ++ Complete cleaning system (interior and external housing) made of stainless steel 1.4301 ++ Water circulation and loading basket made of stainless steel 1.4301 ++ Bath cover with fine filter (2,000 micron) ++ Operating hours counter ++ Steam extraction system incl. condensate return ++ Omron timer for time setting in sec./min./hr. OTHER BASKET DIMENSIONS AVAILABLE ON REQUEST!!! Isdpfx Ajd R Ahloa Ijic

Condition: used, Year of construction: 2018, functionality: fully functional, input voltage: 230 V, type of input current: AC, pressure: 8.6 bar, temperature: 25 °C, operating pressure: 6 bar, We offer this used Veolia BerkeSOFT maxi 2-230 twin water treatment system, year of manufacture 2018. Pressure class PN: 8.6 bar Pressure vessel volume: 2×309 l Permissible operating temperature: 5–25 °C Protection class: IP 54 Operating range: 2.5–6 bar Nominal flow rate for single softening at Δp 1 bar: 10.2 m³/h Minimum–maximum flow rate total system: 2.1–19.0 m³/h Input voltage: 230 V AC Input frequency: 50 Hz Iiedpeyftp Usfx Aa Ijc Input current: 0.35 A Output voltage: 15 V DC Output current: 1.2 A If you have any questions or require further information, please send us a message or call us.

Condition: new, Timber driers any capacity, own technology, more than 70 years experience. More than 500 machines all over the world. Iodok D S Npepfx Aa Ijic Machines for treatment ISMP-15.

Year of construction: 2009, condition: good (used), Section of tubular ultrafiltration able to treat about 36 mc/g of product Iisdpfx Aetv Dx Esa Isc

Year of construction: 2010, condition: refurbished (used), Vacuum furnace for heat treatment of metals with a molybdenum chamber. A high vacuum of 10^-6 mbar is achieved in the furnace. Maximum operating temperature 1300 C. Dimensions of the working chamber: 0.35 x 0.42 m diameter x height. Molybdenum heating chamber. Closed circuit cooling system with a buffer tank Iedpen Snx Hofx Aa Ijic Pumping system with a mechanical and turbomolecular pump. Ability to perform processes: • Annealing in high vacuum • Stress relief • Vacuum brazing • Vacuum brazing • etc. The stove is 100% functional after modernization. Sales with installation and commissioning at the customer's place. The final price depends on the scope of modernization, agreed individually with the client. If you have any questions, please contact us.

Condition: good (used), functionality: fully functional, Year of construction: 2002, • 4 new EDI cells MK3 are available. Iiodpfswy Uu Asx Aa Ijc • 7 EDI stations, each with 4 EDI cells MK3, will be dismantled.

Condition: like new (used), Year of construction: 2021, functionality: fully functional, total height: 3,000 mm, total length: 8,880 mm, total width: 4,000 mm, volume flow: 38,000 m³/h, type of input current: three-phase, workpiece weight (max.): 80 kg, compressed air connection: 8 bar, suction capacity: 38,000 m³/h, load capacity: 80 kg, heating capacity: 340 kW (462.27 HP), Equipment: cabin, lighting, For sale is a brand new wet painting line. Internal dimensions of the cabin 8880x4000x3000mm. Overhead conveyor of products with a length of 41m. Pitch of swivel hinges 400mm. Load capacity 80kg/m. Production speed maximum 4m/min. Large door to the cabin 2000x2500mm (possibility of painting large parts). Ventilation exhaust unit 38,000m3/min. Paint preparation room including membrane pump 01D140. Application electrostatic gun. Gas heating 340kW. Isdpfxswmm U Us Aa Ioic

Condition: excellent (used), Year of construction: 2013, functionality: fully functional, machine/vehicle number: GE-KEK-100L, 🔧 Manual Spray Chemical Pretreatment Cabin – 1.6 × 1.6 × 2.2 m – 800 L • Cabin dimensions: 1,600 × 1,600 × 2,200 mm • Chemical tank: ~800 L • Pump/spray unit: ST 84 HE • Heating elements: 2×6 kW (water temperature: 45–60 °C) • Motor: ~1.5 kW • Power connection: 3×380/220 V, IP68 protection • Manual spray operation, automated circulation, rinsing. Closed system for safe chemical handling • Spring tray technology – for direct pretreatment prior to powder coating Condition: Excellent, complete unit, EU standard control, documented operation Iedpfx Aaew Nvykj Ioic Price: €10,900 + VAT

Year of construction: 2006, condition: good (used), machine/vehicle number: 3206, HEAT TREATMENT FURNACES CMS ITALIA model DMH 7, MFG: 2006, serial no. 3206 - installed power 15Kw - supply voltage 220V - maximum temperature 1000 °C; - useful width 450 mm - useful height 250 mm - room depth 800 mm - current absorption 39.5 A - frequency 50 Hz Iedpfxoldfgpo Aa Ijic Price Euro 4.300 Euro + VAT, negotiable, FCA: Oradea/Romania Irrtum, Anderungen und Zwischenverkauf vorbehalten / Subject to errors, changes and prior sale / Ne rezervăm dreptul la greșeli, modificări și vânzare We speak English. /Wir sprechen Deutsch./ Beszélünk magyarul. /Nous parlons français/Vorbim romana

Condition: used, Complete Heat Treatmet House for Sale The Line includes ; (All modernised at 2023) 1. 1 ea AKF1 IPSEN TQF 4 EM 1977 Athmosphere Controlled Furnace 2. 1 ea AKF2 IPSEN TQFRA 5 EM 1991 Athmosphere Controlled Furnace 3. 1 ea AKF3 IPSEN T4 EM 1972 Athmosphere Controlled Furnace 4. 1 ea AKF4 IPSEN TU-5 EM 1970 Athmosphere Controlled Furnace 5. 1 ea HSH 2011 Stress Releiving, Bright Annealing 6. 1 ea Ipsen Dac 5 ER 2011 Nitration, stress releiving 7. 1 ea Ipsen DAC 4 1980 Stress Releiving, Bright Annealing Iisdpfx Aew Dhuqea Ioc 8. 1 ea HSH 2007 Stress Releiving, Bright Annealing 9. 1 ea BOREL 1987 Pit Type Stress Releiving 10. 2 ea Ipsen 1972 model Stress Releiving 11. 1 ea Loading Car 12. 1 ea Unloading Car All furnaces has already beed dismantled and ready for shiping.

Year of construction: 2005, condition: ready for operation (used), functionality: fully functional, Equipment: CE marking, Cleaning system that is the ideal solution for cleaning a wide range of parts with complex shapes; 2 units available. Isdpfx Asy D Rh Hea Ijic

Year of construction: 2012, operating hours: 1,234 h, condition: excellent (used), functionality: unexamined, machine/vehicle number: 13589, Certuss junior 500 gas powered steam generator. This automatic steam generator was manufactured in 2012 by German company Certuss. The Junior -500 is a gas-powered instant steam generator designed for reliable and efficient steam production. With fast startup capability and high efficiency, it is well-suited for breweries and beverage production plants. The equipment is available immediately and comes with essential accessories, including a water treatment plant and control components. Also included in the sale is a 2000lt Arbe heat exchanger and 2500lt hot water storage vessel and all pipe work, The equipment is currently decommissioned and in storage ready to go. i also have contact details of company who will install the equipment. Iiedpfszd Sicex Aa Ioc Technical data Capacity: 500 kg/h Pressure: up to 10 bar included in the sale are the Arbe hot water heat exchanger and hot water storage vessel.

Condition: good (used), Year of construction: 2017, functionality: fully functional, working range: 3,050 mm, travel distance X-axis: 3,050 mm, travel distance Y-axis: 1,525 mm, travel distance Z-axis: 220 mm, positioning accuracy: 0.015 mm, input voltage: 400 V, table length: 3,050 mm, operating speed: 250 mm/s, table width: 1,525 mm, pressure: 4,137 bar, positioning speed: 15 m/min, rapid traverse X-axis: 15 m/min, rapid traverse Y-axis: 15 m/min, table height: 840 mm, operating pressure: 4,137 bar, input current: 77 A, total height: 1,300 mm, total length: 4,210 mm, total width: 2,130 mm, water pressure: 2.8 bar, pump pressure: 4,137 bar, overall weight: 3,850 kg, working length: 3,050 mm, power: 37 kW (50.31 HP), Equipment: safety light barrier, 2017 Swiftcut Swift-Jet CNC Waterjet Cutting Machine – Under 900 Hours Use High-Precision CNC Waterjet Profile Cutter – Low Hours, Good Condition – Now Available at Used Machine Tools Ireland Ltd 🔍 Overview: Iisdpfowb D S Hox Aa Ioc We are offering this 2017 Swiftcut Swift-Jet Waterjet Cutting Machine, a top-tier solution for high-precision, cold-cutting of a wide range of materials including metal, stone, plastic, glass, and composites. With less than 900 operational hours, this machine is in very good condition and ideal for any business seeking reliable, accurate, and versatile cutting performance. 🛠️ Machine Specifications: Brand: Swiftcut Model: Swift-Jet Year of Manufacture: 2017 Technology: CNC Waterjet Profile Cutting Cutting Area: 3000 x 1500mm Hours Used: Less than 900 hours Pump Type: High-pressure waterjet pump Cutting Method: Abrasive and pure water capability Software: Swiftcut Control Software (user-friendly, intuitive interface) Table Dimensions: 3000 x 1500mm Max Sheet Size: 3050 x 1525mm (10' x 5') Max Traverse Speed: 15m.min Max Z Axis Clearance: 220mm Positional Accuracy: 0.015mm Tank Depth: 840mm Max Pressure: 60,000psi(4137bar) Continuous Pressure: 60,000psi Min. Piercing Pressure: 20,000psi Max Output Flow: 3.8l/min Max Orifice Size: 0.36mm Min Orifice Size: 0.13mm Cutting Water Infeed: 7.6l/min Water Pressure Infeed: 2.8bar Pump Voltage: 400V/77A Pump Power: 37kW/50HP Machine Voltage: 1ph/16A Water Treatment Voltage: 1ph/10A Garnet Hopper Voltage: 1ph/10A Machine Dimensions: 4210 x 2130 x 1740mm Pump Dimensions: 1850 x 920 x 1300mm Machine Weight: 2400kg(empty) Pump Weight: 1450kg 🌟 Key Features: Cold-cutting process – no heat-affected zones, preserving material integrity Precise and clean cuts on a variety of materials and thicknesses Ideal for metal fabrication, signage, engineering, prototyping, and more Compact footprint, easy installation, and low maintenance Exceptional build quality from a trusted UK manufacturer 🔧 Applications: Perfect for cutting: Mild Steel, Stainless Steel, Aluminium Brass, Copper Stone, Granite, Marble Plastic, Acrylic Glass, Rubber, Composite Materials ✅ Why Choose This Swift-Jet? Very low hours – lightly used and well maintained Excellent condition – ready to work immediately Cost-effective alternative to brand new equipment Supported by Swiftcut's strong reputation for service and performance Take advantage of this rare opportunity to own a high-spec waterjet cutting system with low hours – ideal for precision fabrication. Act quickly – this unit won’t last long! Used waterjet cutting machine Ireland, Swiftcut Swift-Jet for sale, CNC waterjet profile cutter, low hours waterjet machine, 2017 Swift-Jet waterjet, metal and stone cutting machine, abrasive waterjet cutter, used CNC cutting machines Ireland, high-precision waterjet cutter, used fabrication equipment for sale Notes: *Specifications are given in good faith but not guaranteed*

Condition: good (used), Linde Cryoflex CTFA4-60 Cryogenic Freezer Ijdpfx Aaewbnvcs Ioic Serial: 3002097/2 2011, This continuous conveyor belt in a sub-zero tunnel was developed specifically for operators keen to avoid unnecessary handling and transportation of parts requiring sub-zero treatment. The CRYOFLEX® T freezer can be easily integrated into continuous hardening lines. It is well suited to mass production of small or thin parts such as injectors, springs, nuts and bolts. The standard temperature range extends from room temperature to -110°C (-166°F), Stainless mesh belt dimensions 4000mm x 600mm, 3Ph

Condition: excellent (used), Here, we offer you an Iridex laser system, the OcuLight TX. IRIDEX OcuLight TX Green 2.5 W 532 nm laser system, main console including foot pedal, key, and cables. The OcuLight TX solid-state laser systems emit true green, continuous-wave laser light (532 nm) for ophthalmological applications. The OcuLight TX and GLx models are also indicated for otolaryngological applications. Improper use of the laser system can result in undesirable side effects. OcuLight TX Ophthalmology: Retinal photocoagulation Laser trabeculoplasty Iridotomy Iisdpfx Ajzd Ut Rja Ijc Iridoplasty Otolaryngology: Stapedectomy Stapedotomy IRIDEX OcuLight TX Green 532 nm Laser Excellent efficiency with a generous 2500 mW of laser power ensures pulse durations and pulse intervals of 10 to 3000 ms. Offers TrueCW laser pulses for maximum control and precision. Flexible range of delivery devices and a wide selection of handpieces for different surgical procedures. Optional remote control and wireless foot switch to reduce clutter and improve ergonomics and control. Quiet operation eliminates distractions. The lightweight, portable design can be easily transported between treatment rooms and offices. IRIDEX OcuLight TX Green 532 nm Laser Green treatment laser: 532 nm Targeting laser: nominally 632 nm Cooling: On-demand whisper fan 10–3000 ms exposure duration and repetition interval Compatible with EndoProbe, LIO, OtoProbe, and SLA Power output: EndoProbe 0–2000 mW, LIO 0–2000 mW, OtoProbe 0–2500 mW, SLA 0–1800 mW Weight: 6.4 kg Length: 15 mm Width: 30 mm Height: 30 mm Type: IRIDEX OcuLight TX Condition: used Scope of delivery: (See picture) (Changes and errors in the technical data are subject to change!) We will gladly answer any further questions you may have by phone.

Condition: excellent (used), Here, we offer a TOX pressing machine, specifically the TOX-C bracket press. TOX Pressotechnik pressing machine, TOX-C bracket press. Pneumohydraulic manual workstation with process monitoring for pressing in functional elements. Technical data: Press type: EMB 030.068.Α.001 Drive: KWE3O.0O.17O.10H Pneumatic connection: G3/4'' Compressed air treatment: Filtered and dried compressed air, max. particle size 40 µm Air pressure during working process: Pmin. = 3.0 bar, Pmax. = 6.0 bar Pressing force: 170 kN Ijdpfozd Rhkex Aa Ieic Total stroke / return stroke: 170 mm / 10 mm Control: STE 326-366-3/4"-90-230V/AC special, complete Electrical connection: 90-230V/AC Ambient temperature during operation: Tmin. = 10°C, Tmax. = 60°C TOX pressing monitoring: EPW 500FP, force/travel measurement Holding device: ZHE for TOX press Dimensions: Width 1917.5 mm, Height 2506 mm, Depth 1917.5 mm Protective grid system: Leuze B20/B21 light curtain Pressing tool: See (pictures 15 to 18) Pressing sleeve (picture 17): 24.5 ∅ mm Application area, use: Pressing Weight: 2200 kg Type: EMB 030.068.A.001 Condition: used Scope of delivery: (See picture) (Changes and errors in the technical data and specifications are subject to change!) We will gladly answer any further questions you may have over the phone.