Used 2 Shaft Shredder for sale (81,076)

Condition: new, Year of construction: 2024, Model Type: Hammel, Arjes, Lindner Pronar VB 650 5-7-7 / 6-7-7 / 10-7-7 VB 750 6-7-7 / 5-7-7 / 10-7-7 VB 850 6-8-8 / 8-8-8 / 10-8-8 VB 950 6-8-8 / 10-8-8 / 10-10-10 AT-TEC Recycling Solutions GmbH is a metal construction company specializing in the manufacture of shredding tools for shredder machines with an attached welding shop. Our experienced team is proud to offer high-quality and customized solutions. We focus on quality, innovation and customer satisfaction to ensure that our products fully meet our customers' requirements. Rcodpfor Nf Rljx Akijh Our customers come from various industries, including waste management, recycling companies and machine manufacturers. We maintain long-term partnerships and are happy to supply our products and services to companies looking for reliable and high-performance shredding solutions.

Condition: ready for operation (used), Year of construction: 2023, operating hours: 1,860 h, functionality: fully functional, machine/vehicle number: 3155220747, overall weight: 458 kg, rotor diameter: 300 mm, number of blades: 5, total length: 1,130 mm, total height: 1,570 mm, total width: 1,000 mm, power: 6.1 kW (8.29 HP), type of input current: three-phase, input voltage: 380 V, blade width: 300 mm, Equipment: documentation/manual, The compact SINCRO 315 EKO granulator is designed for recycling rigid and flexible cables. By shredding and subsequently dry-separating the material, it effectively separates copper and aluminum from insulation (such as plastic, rubber, or paper). The machine can be fed either manually or automatically by adding a conveyor belt, according to user requirements. Rjdpfx Aksy Sh Dbeiech The SINCRO 315 EKO cable shredder is fully soundproofed and consists of the following components: - Granulator with three rotary and two fixed adjustable knives, as well as a screen perfectly matched to the granulator. - Control panel with an intuitive arrangement of control buttons. - Adjustable, easily accessible vibratory dry separator. - Two completely independent air circuits, which reduce maintenance needs and enhance the sorting process. Performance: - Up to 130 kg of input material per hour, depending on the type and size of the processed material and screen. - Combining it with a PMG pre-shredder increases throughput and reduces component wear, as ferrous parts are separated using a magnet installed on the conveyor, also reducing labor requirements. Processes unshredded cables: - Flexible copper cables up to Ø22–25 mm - Rigid copper cables up to Ø20–22 mm - Aluminum cables up to Ø20–25 mm Your benefits: - Best price/performance ratio - Quick return on investment - Machine retains high resale value - Compact, ideal solution for limited spaces - Environmentally friendly with low energy consumption and low noise - Capable of recycling a wide range of materials - Easy operation and maintenance

Condition: reconditioned (used), Year of construction: 2017, functionality: fully functional, power: 405.26 kW (551.00 HP), Mobile shredder on crawler chassis. Diesel engine: 551 HP Folding discharge conveyor Overbelt magnet (neodymium) Rcedpou R Uaxofx Akioh Radio remote control Detailed description: see pdf-file

Condition: used, Year of construction: 2017, functionality: fully functional, power: 250 kW (339.91 HP), Electric drive: 250 kW Including control cabinet Rcsdpeyuvr Rofx Akioh

Condition: good (used), Year of construction: 2005, functionality: fully functional, LINDNER KOMET 2200 SHREDDER Shredder for Refuse-Derived Fuel (RDF) and plastic Two 132 kW motors Number of blades on the rotor: 60 Blade dimensions: 175 x 57 x 28 mm Number of fixed blades: 12 Screen with a 30 mm hole diameter Production: 7 tons per hour Year: 2005 Redozd Hqhjpfx Akiech

Condition: new, Year of construction: 2026, power: 45 kW (61.18 HP), Single-Shaft Shredder WT40100 – 45 kW – Hydraulic Pusher – NEW GrabTrade has specialized in the sale of machinery and complete technological solutions for the recycling industry for many years. We are an official representative of 3E Machinery in Poland. We offer new and used shredders, granulators, and complete recycling lines. We offer a new industrial single-shaft shredder 3E Machinery WT40100, equipped with a 45 kW main motor and a hydraulic pusher system. The WT series is designed for the pre-shredding of large and bulky materials that cannot be fed directly into granulators due to their size and structure. The hydraulic pusher automatically pushes the material towards the rotor, ensuring efficient and stable shredding. TECHNICAL SPECIFICATIONS: Model: WT40100 Type: Single-shaft shredder with hydraulic pusher Main motor power: 45 kW Hydraulic motor power: 2.2 kW Rotor length: 1,000 mm Rotor diameter: 390 mm Rotor speed: 74 rpm Rotor knives: 58 pcs. Fixed knives: 2/4 pcs. Standard screen perforation: 40 mm Cutting chamber: 1,410 × 1,000 mm Machine dimensions (L × W × H): 2,825 × 2,004 × 1,875 mm Discharge height: 500 mm Weight: approx. 4,000 kg Control system: Siemens components / Siemens LOGO PLC Condition: Brand new Technical parameters according to the WT series specification published by GrabTrade. APPLICATIONS: The WT40100 is suitable for shredding a wide range of materials, including: PP, PE, HDPE, and LDPE plastics, plastic lumps and purgings, PVC, plastic pipes and profiles, film waste, crates, boxes, and containers, wood and pallets, Rcsdpfxeq Sp H Nj Akish paper and cardboard, textile waste, carpets and Big-Bags, cable waste, industrial and bulky waste. The hydraulic pusher system continuously pushes the material towards the cutting rotor, providing effective processing even with bulky or irregularly shaped waste. The shredder is equipped with a robust low-speed rotor, an external bearing system, and overload protection. The machine can also be integrated with a granulator, conveyor, screw conveyor, or other equipment to create a complete shredding and recycling line. 3E Machinery specifically showcases the WT40100 operating together with a PC4280 granulator as a complete shredding system. Machine available in our offer. We provide professional technical advice, commissioning, after-sales service, and full access to spare and wear parts. Full range of our shredders, granulators, and complete recycling lines: GrabTrade – shredding and recycling machines.

Condition: excellent (used), Year of construction: 2022, operating hours: 216 h, functionality: fully functional, overall weight: 1,250 kg, rotor diameter: 260 mm, number of blades: 14, total length: 1,880 mm, total height: 1,670 mm, total width: 1,120 mm, rotor length: 550 mm, power: 18.5 kW (25.15 HP), rotational speed (max.): 120 rpm, hopper volume: 400 l, rotational speed (min.): 80 rpm, warranty duration: 3 months, Machine in very good condition. Manufactured in December 2022. Reuser SD 60, 18.5 kW The single-rotor universal shredder, Robust Reuser SD 600, is a symbol of strength, determination, and uncompromising performance. It operates according to its own rules, but in perfect harmony with your needs. Its minimalist yet distinctive design gives it a touch of timelessness. Advantages: Rjdpozlm T Eefx Akijch Single-rotor shredder Material feed via excavator, forklift, or hydraulic lifting arm Unitronics® PLC control unit Hydraulic unit with 20 liters of oil

Condition: new, Year of construction: 2026, functionality: fully functional, total length: 1,600 mm, total width: 1,225 mm, total height: 1,850 mm, overall weight: 1,470 kg, warranty duration: 12 months, hopper volume: 550 l, rotor diameter: 276 mm, rotational speed (max.): 13 rpm, blade width: 20 mm, power: 7.5 kW (10.20 HP), rotor width: 400 mm, Genox M400 Twin Shaft Shredder, suitable for shredding various types of materials including plastics, wood, packaging materials, metals (copper, hard drives etc), Robust, heavy duty construction with easily replaceable wear parts ensures reliable operation, long service life and low maintenance operation. The machine is equipped with a 7.5kW drive motor and oversized, heavy duty reduction gearbox providing high torque, low speed operation. Blade width and hook configuration can be specified to suit the specific application and output size requirements. The shredding blades and spacers are manufactured from heat treated, high quality, precision ground specialist steels to ensure long life, shred quality and minimal operational costs. Rcsdpfx Aoz Hytrokish

Condition: new, Year of construction: 2026, functionality: fully functional, total length: 2,710 mm, total width: 1,270 mm, total height: 1,850 mm, overall weight: 2,300 kg, warranty duration: 12 months, hopper volume: 750 l, rotor diameter: 276 mm, rotational speed (max.): 14 rpm, blade width: 20 mm, power: 15 kW (20.39 HP), rotor width: 800 mm, Genox M800 Twin Shaft Shredder, suitable for shredding various types of materials including plastics, wood, packaging materials, metals (copper, hard drives etc), Rcsdpfxjz Hyucs Akieh Robust, heavy duty construction with easily replaceable wear parts ensures reliable operation, long service life and low maintenance operation. The machine is equipped with twin 7.5kW (15kW Total Power) drive motors and oversized, heavy duty reduction gearboxes providing high torque, low speed operation. The shafts can be started and operated independently which reduces on site power requirements and improves performance. Blade width and hook configuration can be specified to suit the specific application and output size requirements. The shredding blades and spacers are manufactured from heat treated, high quality, precision ground specialist steels to ensure long life, shred quality and minimal operational costs.

Condition: new, Shafts dedicated for IMPACTOR 250/850, COMPACTOR 300, EKOMAXX 800. Option to place orders including cassette and screen basket. - BETONWELLE - PADDLE - STAR (4-KNIFE, 6-KNIFE) - TRAPEZOIDAL PROTECHNIKA is a company with 21 years of experience, specializing from the outset in the production of spare parts and complete recycling lines. In recent years, we have expanded our portfolio to include the manufacture of cutting shafts for slow-speed shredders. By implementing automated welding processes and utilizing proprietary production technology, we have minimized production times while maintaining consistent, high quality. The production of cutting shafts is carried out serially, which among other benefits, enables us to collaborate with machinery manufacturers as an OEM partner. What sets PROTECHNIKA apart from the competition? It's simple! Rjdpfx Ajx Hhkqjkisch - Certified 3.1 materials - TUV SUD Rheinland quality certification - ISO 9001 compliance - Automated welding process / ISO 15613 / ISO 15614 - Welders qualified to ISO 9606-1 - ISO 9001:2015 - ISO 14001 - Independent design department capable of meeting all customer requirements - Proprietary RESEARCH AND DEVELOPMENT CENTRE Customer relations are of the highest importance to us, because their satisfaction is our success!

Condition: new, We would like to offer shafts specifically designed for medium-sized shredders equipped with side combs, a breaking bar, and a cassette system. Suitable for models: LINDNER U75, ARJES VZ750, HAMMEL VB750OL, NOVA 75DK - 5-7-7 - 6-7-7 - 8-7-7 - 10-7-7 MRW 2.85: - 5-8-8 - 6-8-8 - 8-8-8 - 10-8-8 PROTECHNIKA is a company with a 21-year history, specializing from its inception in the manufacturing of spare parts and complete recycling systems. In recent years, we have expanded our product range to include grinding shafts for slow-speed shredders. Through the implementation of automated welding processes and proprietary production technologies, we have successfully reduced production lead times while maintaining consistently high quality standards. Grinding shafts are a serial product, which also allows us to collaborate with machine manufacturers on an OEM basis. What sets PROTECHNIKA apart from the competition? The answer is simple: - Certified 3.1 materials - TUV SUD Rheinland quality assurance - ISO 9001 certification - Automated welding processes / ISO 15613 / ISO 15614 - Welders certified to ISO 9606-1 - ISO 9001:2015 - ISO 14001 - Independent design department able to fulfil any customer-specific requirements - In-house Research and Development Centre Building long-term customer relationships is our top priority, as your satisfaction is our success! Rcedpfex Hhwdox Akieh

Condition: new, Year of construction: 2026, functionality: fully functional, total length: 7,000 mm, total width: 3,050 mm, total height: 4,000 mm, overall weight: 32,450 kg, warranty duration: 12 months, hopper volume: 4,000 l, rotor diameter: 750 mm, rotational speed (max.): 12 rpm, blade width: 75 mm, power: 150 kW (203.94 HP), rotor width: 1,800 mm, type of input current: three-phase, Genox X1800 Twin Shaft Shredder, suitable for shredding various types of materials including tyres, metals, plastics, wood, packaging materials, household & construction waste etc. Robust, heavy duty construction with easily replaceable wear parts ensures reliable operation, long service life and low maintenance operation. The machine is equipped with twin 75kW (150kW Total Power) drive motors and oversized, heavy duty reduction gearboxes as standard. Providing high torque, low speed operation. The shafts can be started and operated independently which reduces on site power requirements and improves performance. Rcedpfx Akoz Hyupeijh Blade width and hook configuration can be specified to suit the specific application and output size requirements. The shredding blades and spacers are manufactured from heat treated, high quality, precision ground specialist steels to ensure long life, shred quality and minimal operational costs. Segmented blades with replaceable tips are available as an option.

Condition: ready for operation (used), Year of construction: 1988, functionality: fully functional, Shredder, granulator, for beech wood waste, cardboard, paper waste, pallets Manufacturer: Vecoplan Type: VAZ 145/135 Rcjdpfx Asz Aaq Eokioh Year of manufacture: 1988 Motor: 22 kW with sliding plate Infeed width: 1305 mm Infeed length: 1450 mm Rotor diameter: 370 mm Number of tools: 22 Rotor speed: 83 rpm Feed rate: 300-500 kg/hour

Condition: used, Year of construction: 2017, operating hours: 10,400 h, Equipment: Redoyu Srmepfx Akijch Basic version DW 3060-F "Buffalo" Central axle trailer chassis with 3 axles, 80 km/h road approval Brake system incl. ABS and lighting according to EU directive 50 mm EU towing eye incl. adaptor shoe Hydraulically adjustable support leg Splash protection (mudguards inside and on the sides) Permissible total weight 25,000 kg Tyres 385/65 R22.5 Mercedes-Benz/MTU diesel engine 6R1300, 320 kW at 2,000 rpm, complies with emission standard EUROMOT IV Auxiliary hydraulic connection 20 l/min Hydraulic preparation for drive Fuel tank 2 x 300 liters Roller length 3,000 mm, diameter 600 mm Trapezoidal teeth for roller (21 pcs) and tooth bar (22 pcs) - Size L (174 mm, armoured) Rear conveyor belt: length 5,500 mm, width 1,200 mm, hydraulically foldable, with anti-magnetic central section Longitudinal conveyor belt: length 3,300 mm, width 1,000 mm Centrally positioned wear strips 24 V electric control Roller reversing via electric motor when engine is off automatically reversible fan wheel Chassis with level control Acoustic start-up warning Doppstadt telematics system Paint finish: RAL2011 deep orange Additional equipment: Hydrostatic travel drive Radio remote control Attachment for comb extension Limiter Size “L” Comb extension Size "L" Limiter Wetting system Removable hopper extension plates on both sides Delivery date by arrangement

Condition: new, Year of construction: 2026, functionality: fully functional, total length: 5,150 mm, total width: 2,210 mm, total height: 2,600 mm, overall weight: 11,400 kg, warranty duration: 12 months, hopper volume: 2,000 l, rotor diameter: 515 mm, rotational speed (max.): 15 rpm, blade width: 50 mm, power: 90 kW (122.37 HP), rotor width: 1,600 mm, type of input current: three-phase, Genox X1600 Twin Shaft Shredder, suitable for shredding various types of materials including tyres, metals, plastics, wood, packaging materials, household & construction waste etc. Robust, heavy duty construction with easily replaceable wear parts ensures reliable operation, long service life and low maintenance operation. The machine is equipped with twin 45kW (90kW Total Power) drive motors and oversized, heavy duty reduction gearboxes as standard. Providing high torque, low speed operation. The shafts can be started and operated independently which reduces on site power requirements and improves performance. Rcsdsz Hyuijpfx Akish Blade width and hook configuration can be specified to suit the specific application and output size requirements. The shredding blades and spacers are manufactured from heat treated, high quality, precision ground specialist steels to ensure long life, shred quality and minimal operational costs. Segmented blades with replaceable tips are available as an option.

Condition: new, SHAFTS DEDICATED FOR HAMMEL VB 850. ALSO AVAILABLE WITH SIDE COMBS PROTECHNIKA is a company with 21 years of history and, since the start of its operations, has been engaged in the production of spare parts and complete recycling lines. In recent years, we have expanded our portfolio to include the production of grinding shafts for slow-speed shredders. By implementing automated welding processes and developing our own manufacturing technology, we have minimized production times while maintaining consistent, high quality. Grinding shafts are a series-produced product, which, among other advantages, enables us to cooperate with machine manufacturers on an OEM basis. What sets PROTECHNIKA apart from the competition? It's simple! - Certified 3.1 materials - TUV SUD Rheinland quality - ISO 9001 - Automated welding process / ISO 15613 / ISO 15614 - ISO 9606-1 welder qualifications - ISO 9001:2015 - ISO 14001 - Independent design department capable of fulfilling any customer requirements - Our own RESEARCH AND DEVELOPMENT CENTRE Rsdpfx Aex Hhfzokiech Customer relations are of paramount importance to us, because their satisfaction is our success!

Condition: good (used), “Rentec Dinosaurus 2600S” for Sale Manufacturer: Rentec Type: Dinosaurus 2600 S Redevt Tptjpfx Akiech Included Hydraulic-unit and control-unit build in container. With overhauled rotors. Also outlet conveyor in stock which fits to the Rentec Dinosaurs 2600S. See PDF-file below for more detailed information.

Year of construction: 2017, condition: ready for operation (used), Granulator THM ZM 600 / MeWa UG 600 Rcedpjzhg Eysfx Akijh Drive power: 55 kW Rotor length: 600 mm Rotor diameter: approx. 480 mm Number of knives: 18 rotor knives and 3 stator knives Rotor speed: The machine can operate at 4 different speeds if required: 257 rpm / 317 rpm / 343 rpm / 422 rpm. Weight: approx. 5500 kg Control cabinet brand new (original from THM recycling solutions GmbH) Hydraulic feed pressure device (HNDE), feed hopper

Year of construction: 2011, condition: ready for operation (used), A Gross Apparatebau GmbH shredder, which was used in the wood industry, is available. Feed opening X/Y: 600mm/800mm, hopper volume: 0.6m³, rotor diameter: 252mm, rotor length: 600mm, rotor speed: 90rpm, drive power: 18.5kW, number of knives: 14, screen perforation: 10mm-40mm, suction nozzle diameter: 160mm, machine dimensions X/Y/Z: approx. 1800mm/1200mm/1650mm, weight: approx. 1300kg, operating hours: 4578h. Documentation available. On-site inspection is possible. Rcedpju Nlkxsfx Akioh

Condition: refurbished (used), Year of construction: 2014, overall weight: 25,000 kg, Doppstadt DW 3060 Buffalo type C - Year of construction 08/2014 - Operating hours 7275 - Engine Mercedes Benz 430 HP - AD Blue - Roller : 21 teeth - Overband magnet - Remote control Rodpfoygnk Aox Akiech - Hydraulic drive ( self drive) Machine is overhauled and immediately available

Condition: new, Year of construction: 2026, functionality: fully functional, type of input current: three-phase, power: 148 kW (201.22 HP), filling opening width: 1,200 mm, filling opening length: 6,000 mm, number of blades: 150, rotational speed (max.): 80 rpm, rotor diameter: 390 mm, rotor width: 1,200 mm, Genox J1200 Series - Heavy Duty Horizontal Four Rotor Shredder suitable for processing long lengths of material i.e. pipe, profiles etc. Rcodsz Hy Enopfx Akish 148kW combined shaft motor power (4 x 37kW) and an 18.5kW hydraulic power unit for the material feeder. The machine is equipped with heavy duty oversized gearboxes giving an 80rpm shaft speed. Four 1200mm wide x 390mm diameter rotors with 150 pcs of blades in total. The blades are 40mm concave reversible design manufactured from high quality, heat treated alloy steel. Material force feeding is regulated according to motor loading to achieve optimal throughput. These parameters can be easily configured on site to suit the materials being processed. Output size is controlled by a replaceable screen mounted beneath the lower rotor shaft, the size of which can be determined to suit the application. We also manufacture an 800mm version of this machine along with twin rotor and twin shaft (shear rotor) machines. Please contact us for more information and/or to discuss your requirements.

Condition: new, Year of construction: 2026, functionality: fully functional, type of input current: three-phase, power: 258.5 kW (351.46 HP), filling opening width: 2,000 mm, filling opening length: 7,000 mm, number of blades: 350, rotational speed (max.): 50 rpm, rotor diameter: 635 mm, rotor width: 2,000 mm, Genox J2000 Series - Heavy Duty Horizontal Four Rotor Shredder suitable for processing long lengths of material i.e. pipe, profiles etc. 240kW combined shaft motor power (75Kw + 3x55kW) and an 18.5kW hydraulic power unit for the material feeder. The machine is equipped with heavy duty oversized gearboxes giving an 50rpm shaft speed. Four 2,000mm wide x 635mm diameter rotors with 350 pcs of blades in total. The blades are 40mm concave reversible design manufactured from high quality, heat treated alloy steel. Material force feeding is regulated according to motor loading to achieve optimal throughput. These parameters can be easily configured on site to suit the materials being processed. Output size is controlled by a replaceable screen mounted beneath the lower rotor shaft, the size of which can be determined to suit the application. We also manufacture a 800mm & 1,200mm versions of this machine along with twin rotor and twin shaft (shear rotor) machines. Please contact us for more information and/or to discuss your requirements. Rcjdsz Hy Dwspfx Akieh

Condition: used, total length: 1,750 mm, total height: 1,660 mm, total width: 1,500 mm, Year of manufacture: 2010 Colour: White Empty weight: 1.200 kg Rcsdpfx Ae Agntljkioh - Year: 2010 - CE marking present: Yes - Serial number: 0509 - Main motor power [kW]: 18.5 - Rotor width [mm]: 630 - Number of shafts [pcs.]: 1 - Hydraulic slide present: Yes - Opening width [mm]: 810 - Opening length [mm]: 630 - Sieve perforation [mm]: 20 - Number of rotating knives [pcs.]: 28 - Transport dimensions: 1750mm x 1500mm x 1660mm (l x w x h) - Transport weight [kg]: 1200kg - Transport packages [pcs.]: 1 Financial information VAT: The price shown is exclusive of VAT VAT/margin: VAT deductible for entrepreneurs Delivery and trade-in always possible for everything in the industrial sectors Yorick Diebels

Condition: new, Year of construction: 2026, functionality: fully functional, type of input current: three-phase, power: 190 kW (258.33 HP), filling opening width: 1,400 mm, filling opening length: 6,500 mm, number of blades: 286, rotational speed (max.): 56 rpm, rotor diameter: 390 mm, rotor width: 1,400 mm, Genox J1400 Series - Heavy Duty Horizontal Four Rotor Shredder suitable for processing long lengths of material i.e. pipe, profiles etc. 190kW combined shaft motor power (1 x 55kW + 3 x 45kW) and an 18.5kW hydraulic power unit for the material feeder. The machine is equipped with heavy duty oversized gearboxes giving an 80rpm shaft speed. Four 1400mm wide x 460mm diameter rotors with 286 pcs of blades in total. The blades are 40mm concave reversible design manufactured from high quality, heat treated alloy steel. Material force feeding is regulated according to motor loading to achieve optimal throughput. These parameters can be easily configured on site to suit the materials being processed. Output size is controlled by a replaceable screen mounted beneath the lower rotor shaft, the size of which can be determined to suit the application. We also manufacture an 800mm version of this machine along with twin rotor and twin shaft (shear rotor) machines. Please contact us for more information and/or to discuss your requirements. Rodsz H Az Eopfx Akiech

Condition: new, We would like to present you with an offer for Protechnika shafts dedicated to MRW 2.85 and MRW 2.10.10 machines: MRW 2.10.10: - 6-10-10 - 8-10-10 - 10-10-10 - Steel shafts - Side combs - Breaking bar MRW 2.85: - 5-8-8 - 6-8-8 - 8-8-8 - 10-8-8 - Side combs Rcedsx Hx Hpjpfx Akish - Breaking bars PROTECHNIKA is a company with 21 years of experience, actively engaged in the manufacture of spare parts and complete recycling lines from the very beginning of its operations. In recent years, we have expanded our portfolio to include the production of grinding shafts for slow-speed shredders. Through the implementation of automatic welding processes and our own proprietary production technology, we have been able to minimise production times while maintaining consistent, high quality. Grinding shafts are produced in series, which, among other benefits, enables us to partner with machine manufacturers on an OEM basis. What sets PROTECHNIKA apart from the competition? It's simple! - Certified 3.1 materials - TUV SUD Rheinland quality - ISO 9001 - Automated welding process / ISO 15613 / ISO 15614 - ISO 9606-1 certified welding personnel - ISO 9001:2015 - ISO 14001 - Independent design department able to meet any customer requirements - Our own RESEARCH AND DEVELOPMENT CENTRE Customer relations are our top priority, because their satisfaction is our success!